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Returns Policy

Just in case you want to return any item, here is our returns policy:

We accept the return of any goods sent back to us within 14 days of receipt for any reason, provided they are returned to us in the condition they were received, by a reputable carrier and at your expense. The exception to this is regarding client commissions – for which we will take a non-returnable deposit and the artwork is delivered after receipt of the final payment (with the client being kept apprised of progress through each stage of creation. We suggest that any items to be returned to us are also insured (check terms with carrier) as we are unable to refund monies for items which are lost or damaged in transit. Please note all sculpture must be packaged as we sent the item, or any insurance will be invalidated, and the cost of any damage repair will be with the sender.

EARRINGS – please note for health and safety reasons we cannot accept returns of earrings for pierced ears where the inner packet has been opened.

 

Privacy Policy

Bill Prickett and Lesley Prickett currently trade as Prickett Artworks which is a registered partnership.  Prickett Artworks  is a media owner with the following platforms www.billprickett.co.uk and www.lesleyprickett.co.uk.  We are a company creating and exhibiting art.

This Privacy Policy explains how we use information we collect by various means.

What information do we collect from our users?  We collect email and name (sometimes address and telephone number) from our clients, this is stored on our database and sometimes in hard copy (such as invoices). We also collect information  via the voluntary online contact form on our websites.  Our computers are password protected and firewalled.

Financial Information

We do not keep or store any financial  information and we do not process sales via our website.

How do we use this information?

We will never sell personal information regardless of its source, to any third parties.  We only share information with others if we have prior permission from you (i.e. for shipping purposes).

If  you have expressed interest in our work, or purchased something from us we may send you updates about our work which we feel is relevant.  Your email details will be stored on a third party database (such as Mailchimp)  to receive our Newsletter which we send out approximately two times a year.  Your email details will be kept on Mailchimp (or other newsletter provider) and will be password protected, and kept on our computers which are password protected and firewalled. You can opt out of newsletters at any time.

Security of personal information. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information on-line, over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

We will store all the personal information you provide on our secure (password- and firewall-protected) computers.

Our website server automatically records information that your browser sends whenever you visit a page on our website, such as details of the web browser and operating system that you are using; the date and time of your request, IP address.  This is statistical data about our users’ browsing actions and patterns and does not identify any individual.

Access to your information

You have a right to access, modify and delete the personal information that we hold about you. If you would like a copy of some or all of your personal information, please email us at or write to us at the address given below. We want to make sure that your personal information is accurate and up to date. In addition to the facilities available on our website which allow us to amend and update details relating to your account, you may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies help track a person’s ‘session’ while online. They are used on our site to gather basic tracking information. Cookies are not related to any personally identifiable information and are not used to retrieve information from your computer that was not originally sent in a cookie. Many browsers are set to accept cookies. You may prefer to set your browser to refuse cookies. It is possible, however, that some areas of the site will not function properly if you do so.

Other websites

Our website contains links to other websites. This Privacy Policy only applies to the websites named above, so when you access other websites via our links you should read their own privacy policies.

Prickett Artworks
info@billprickett.co.uk
The Winches
Newnham Lane
Newnham
ME9 0lh