We are always happy answer any questions you may have about Bill’s sculpture, so please feel free to phone or email us:
Telephone: +44 (0) 1795 892039
Mobile: +44 (0) 7786 424288 or +44 (0) 7552 646191
We can take payment by bank transfer and we also accept most major credit/debit cards. If you prefer to pay by card, please ring us – we do not take card payments over the internet for security reasons. Our returns policy is given below (including our policy regarding earrings).
Please check each sculpture individually to see if postage is included. Due to the variety of shapes/sizes and weights of Bill’s sculpture, some items will need to be priced individually, so if it does not specify that postage is included please contact us to confirm prices. We may have to check with shipping agents and get back to you.
We are happy to discuss bringing a sculpture to you for viewing. This is of course dependent on your location, but it is always worth asking, as we might just happen to be in your area sometime soon.
We regularly ship items abroad, but cost will obviously vary according to destination, so please contact us for a price on individual items.
If you need any more information please contact us.
Just in case you want to return any item, here is our returns policy:
We accept the return of any goods sent back to us within 14 days of receipt for any reason, provided they are returned to us in the condition they were received, by a reputable carrier and at your expense. We suggest that items are returned to us with insurance (check terms with carrier) as we are unable to refund monies for items which are lost or damaged in transit. Please note all sculpture must be packaged as we sent the item, or any insurance will be invalidated, and the cost of any damage repair will be with the sender.
EARRINGS – please note for health and safety reasons we cannot accept returns of earrings for pierced ears where the inner packet has been opened.